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ChatGPT & Claude Integration Explained

Learn how Agorapulse's MCP allows you to integrate with Claude or Chat GPT

Updated this week

Agorapulse's Model Context Protocol (MCP) Connector allows you to integrate Agorapulse with conversational AI assistants like Claude and ChatGPT, enabling you to manage your social media directly from these AI tools.

This integration enables you to access your social media data, analyze performance, create content, and manage your calendar using natural language commands within the AI interface.

In this article, we will cover the following:


Eligibility and requirements

The MCP connector is available to all Agorapulse users, excluding Legacy plan and Free plan holders.

Please Note: The MCP connector is currently in beta, and pricing is subject to change.

To use the connector, you must have an active subscription to one of the following AI services:

  • Claude: Pro, Max, Team, or Enterprise.

  • ChatGPT: Plus, Pro, or Team.

You will also need to have an Admin role on your Claude or ChatGPT accounts.


Connecting Agorapulse to AI assistants

The connection process uses OAuth authentication to access your Agorapulse account. You must review the permissions before authorizing the connection.

Connecting to ChatGPT

You must be the Owner of the ChatGPT account to connect. As the account owner, you will need to:

  1. Go to chatgpt.com and log in to your account

  2. Navigate to the Connectors section:

    • For ChatGPT Business: Go to Workspace and then Apps

    • For ChatGPT Plus or Pro: Go to Settings and then Apps

  3. Under Advanced Settings, toggle on Developer Mode

  4. Back on the Connectors page, select Custom Connectors and add the following details:

  5. You will be prompted to authorize the connection by logging in to your Agorapulse account

  6. Review the permissions and authorize ChatGPT to access your Agorapulse data

Your Agorapulse account will now be connected to ChatGPT, and you will be able to use your custom MCP connector in your conversations.

Connecting to Claude

You must be the Owner of the Claude account to connect. As the account owner, you will need to:

  1. Go to claude.ai and log in to your account

  2. Click on your profile image in the bottom left corner

  3. Select Settings

  4. Click Connectors and select Add Connector

  5. You'll need to provide:

  6. Next, you will need to decide who can use this connector:

    • All members

    • Specific teams

    • Manual approval

  7. Once configured, you will want to make sure:

    • The MCP server responds correctly

    • Authentication (if required) works properly

    • The connector returns expected data

Once connected, you can start using Agorapulse commands directly in your conversations with Claude.

Managing your connection

Each team member can independently connect to Agorapulse through their own user, and each connection is personal and secure. You can disconnect the connector at any time from your Claude or ChatGPT settings.

In ChatGPT

To manage or disconnect your Agorapulse connector in ChatGPT:

  1. Navigate to the Connectors section:

    • For ChatGPT Business: Go to Workspace and then Apps

    • For ChatGPT Plus or Pro: Go to Settings and then Apps

  2. Click on Agorapulse in your list of connectors.

  3. Finally, click Disconnect

In Claude

To manage or disconnect your Agorapulse connector in Claude:

  1. Click on your profile image in the bottom left corner

  2. Select Settings

  3. Click Connectors

  4. Click the three dots next to Agorapulse.

  5. Select Disconnect


Using the connector

Once connected, you can interact with Agorapulse using natural language. The AI assistant will automatically call the appropriate Agorapulse tools to fulfill your request and present the results in a clear, conversational format.

Please note: The MCP connector works with Claude and ChatGPT mobile apps, as long as you have a compatible subscription. The connector also works with Claude Desktop, web, and mobile.

Capabilities of the MCP Connector

The Agorapulse MCP connector enables you to perform several key actions across three main categories:

Publishing and content management

  • Create draft posts for your social media profiles

  • Search and create calendar notes

Analytics and insights

  • Get audience demographics and follower insights for your profiles

  • Analyze content performance metrics, including engagement, reach, and impressions

  • Track brand performance across multiple social accounts

  • Identify your top-performing content by specific metrics

  • Monitor community management metrics, including replies, messages, and response times

  • Analyze the performance of posts with specific labels

Organization management

  • List all your organizations and workspaces.

  • Access your connected social profiles.

  • View workspace and organization settings.

Please note: The number of available MCP tools will increase over time

Example prompts

Once the AI Assistant is connected, you can interact with Agorapulse using natural language. The AI assistant will automatically call the appropriate Agorapulse tools to fulfil your request and present the results in a clear, conversational format.

The table below shows some example prompts you can use:

Category

Example Prompt

Publishing & Calendar

"Create a draft post for my Facebook page about our new product launch."

Publishing & Calendar

"Show me all calendar notes for next week."

Analytics & Reporting

"What are my top five performing posts this month by engagement?"

Analytics & Reporting

"Show me audience demographics for my Instagram profile."

Organization Management

"List all my Agorapulse organizations."

Limitations

The MCP connector allows you to create draft posts, but it does not automatically publish content to your social accounts. So you will need to schedule and publish these drafts from Agorapulse.


Security and privacy

The AI assistant can only access data that your user has permission to view in Agorapulse. No data is stored permanently by the MCP connector; it only retrieves data when you make requests

Best Practice: Only connect the MCP connector in accounts you trust.


MCP Connector - Frequently Asked Questions

In this section, we cover the questions that will assist in troubleshooting the Model Context Protocol Connector.

Why is the Connector not showing my data?

If the MCP Connector is not showing your data, ensure that the following conditions are met:

  • You are logged into the correct Agorapulse account.

  • You have the necessary permissions in Agorapulse to access the data you are requesting.

  • Your Agorapulse subscription is active

Why does the connection fail during authorization?

If the connection fails during authorization, try the following steps:

  • Clear your browser cache and cookies.

  • Make sure you are using a supported browser (Chrome, Firefox, Safari, or Edge).

  • Check that pop-ups are not blocked for claude.ai or chatgpt.com.

  • Try disconnecting and reconnecting the integration.

What are "Permission Denied" errors?

If you are seeing "Permission Denied" errors, this usually indicates that you do not have the correct role in Agorapulse. Check with your Organization Owner or Manager to ensure you have appropriate permissions.

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