Activity logs are a read-only record of the actions your team members take in Agorapulse. Each entry shows the action, the area of Agorapulse it affected, the team member who took it, and the date and time.
Activity logs can be used to find out who deleted a post, hid a comment, or changed a role, and when they did it. You can also export the log as a CSV file to support compliance reporting and audits.
In this article, we will outline:
Please note: Activity logs are only available on the Tailored plan. If you would like to change your plan to access this feature, please reach out to us here.
How to access activity Logs
Activity logs are available in your Organization settings and can only be viewed by users with an Owner, Co-Owner, or Manager role.
To view activity logs, you will need to:
Click your avatar at the bottom left of the screen
Select Organization settings
Under Organization, click Activity logs.
Please note: Agorapulse synchronizes Activity Logs once a day. An action your team takes today may not appear in the log until the next synchronization.
What information do activity logs show?
Activity logs are displayed in a table of team actions, with the most recent action at the top.
Each row includes the following columns:
Action name: The action the team member took, for example, Deleted a group of social profiles or Updated a social profile alias
Feature scope: The area of Agorapulse where the action took place, for example, Settings or Reporting
Team member: The name of the team member who took the action
Action date: The date and time of the action. The date and time displayed is determined by the time zone set on your device.
Activity logs record actions across the following areas of Agorapulse:
Publishing: Creating, scheduling, publishing, and deleting posts, as well as sending posts for approval and approving or rejecting them
Inbox: Hiding, deleting, assigning, and replying to Inbox items
Team management: Inviting and removing team members, changing roles, and changing ad account access
Settings: Adding and removing social profiles, updating social profile aliases, and creating, updating, or deleting groups of social profiles
How to search and filter activity logs
To find a specific action, you can enter a keyword in the Search for an action bar at the top of the table, as well as apply filters to display only specific logs.
To narrow the log with filters, please follow the steps below:
Click Filters
Complete the following fields:
Actions: Keep All actions or select specific actions
Feature scope: Keep All features or select specific features
Team member: Select one or more team members
Date: Select the date range to review
Click Apply filters.
To remove all filters and return to the full log, click Filters, then click Clear filters.
How to export activity logs as a CSV file
Activity logs can be exported to share a record of team activity or kept for compliance reporting. If any filters have been applied, they will automatically be selected for your CSV export.
To export activity logs, please follow the steps below:
Click Export as CSV at the top right of the activity logs page
In the CSV export window, complete the following fields:
Select action: Keep All actions or select a specific action
Select feature scope: Keep All features or select a specific area of Agorapulse
Select team members: Select one or more team members to include
Select date: Keep the default date range of the last week, or select a different range of up to 6 months
Note: By default, the date range will be set to the last week
Click Export CSV.
After exporting your CSV, it will be automatically downloaded to your computer.
Please note: Each CSV export covers a maximum date range of 6 months.