This article explains how to create an Advanced Listening search using the search builder. It covers the following topics:
Please Note: Advanced Listening is available as an add-on to your subscription. More information on pricing is available here.
How to create an Advanced Listening search
To create an Advanced Listening search from the Listening tool:
Click +Create your first search or +Create a new search
(Required) Enter a Search name
(Optional) Enter a search description
Toggle on the sources to be included in the search
Multiple sources can be added per Listening searchEnter the Listening search parameters
Multiple parameters can be added per Listening searchClick Save search
Advanced Listening Search Sources
Advanced Listening searches can source information from several types of sources. Multiple sources may be selected for a single search. The available sources are listed below:
Facebook - Mentions of your profile
X (Twitter) - Mentions of your profile, hashtags, keywords on public posts, replies
Instagram - Mentions of your profile, hashtags on public posts
LinkedIn - Mentions of your profile (posts only)
Reddit- Keywords on public posts and comments
Web (News)- Keywords on news sites. Please contact us if you need access to this source (only available as an add-on to a Custom subscription plan)
Web (Blog) - Keywords on blog posts
Note: To include Facebook, Instagram, LinkedIn, or X (Twitter), you must have a connected profile with a valid token for that network
Advanced Listening Search Parameters
You can define up to 60 parameters for each Advanced Listening search. The following types are available:
Mentions on connected profiles (Facebook, Instagram, LinkedIn, X)
Hashtags (Instagram, X)
Keywords (Reddit, Web, X)
Please Note: A maximum of 30 hashtags is allowed across all Instagram searches.
To exclude results from an Advanced Listening search:
Toggle on the Exclude parameter option
Choose the parameters to be exclude from the drop-down
Enter the value to exclude in the text box
(Optional) Press +Exclude new parameter to add additional parameters
Advanced Listening Geographic and Language Filters
You can filter blog and news sources by geographic location and language. Reddit results can be filtered by language only.
These filters can be applied in the Geographic and language filters section:
Languages of the items
Countries of origin
Advanced Listening Frequently Asked Questions (FAQ)
In this section, we will outline important information related to creating an Advanced Listening search.
How long are Advanced Listening items available to view?
Advanced Listening items are stored for 60 days. If you delete and recreate the same search:
Within 60 days (with identical parameters), the previous items will reappear immediately.
After 60 days, a new sync will occur, and data older than 30 days may be permanently lost
What are the X (Twitter) synchronization limits?
When a search is created, we retrieve up to 300 posts from the past 7 days.
After creation, a maximum of 4,500 posts per month will be synced.
How is data from web (blog and news sources) synced?
News and blog data is updated once per day
Last 30 days of content are retrieved upon creation
Limits:
Blogs: Last 250 articles
News: Unlimited
Are there any limitations for creating a Reddit search?
Limitations for Reddit searches include:
Targeting specific Subreddits
No engagement data (likes, replies, etc.)
Cannot sync image or GIF content
Only keyword-based matching is supported
Username, thread title, or flair-based filtering is not available
Only text or link content is captured
Geographic filtering