Depending on the subscription plan you have, there are the levels of support and help we offer:
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You can contact our Support team by sending an email to support@agorapulse.com or by sending a message while logged in to your Agorapulse account. This can be done:
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In the support widget:

Through the help menu:

If you would like to join our Social Media Pulse community where you can find tips and tricks click here.