In Agorapulse, you can reorder social profiles, group them into folders, rename them for easier identification, and set profile attributes. Organizing your social profiles helps keep your navigation menu clear and efficient, especially if you manage many accounts.
Please Note: Only Owners, Co-owners, and Managers can create and manage groups and profile attributes. Any updates apply to all team members in the organization.
In this article, we will cover:
How to reorder and rename social profiles
You can change the order and rename your profiles by following these instructions:
Click your avatar in the bottom left corner
Select Organization settings, then choose Profiles management from the left-hand menu
Click the Groups of profiles tab at the top of the page
Drag and drop social profiles into your preferred order
Click on the three dots (...) to the right of the profile's name to rename it (Renaming only changes how the profile appears in Agorapulse and does not affect the name on the native platform)
Click Save changes to apply your changes
How to group social profiles
A social profile group in Agorapulse helps you organize multiple profiles within your organization (e.g., by brand or client). The way you group profiles is fully customizable to fit your workflow.
To create groups for your social profiles, you will need to:
Click on your avatar in the bottom left corner
Select Organization settings, then choose Profiles management from the left-hand menu
Click the Groups of profiles tab at the top of the page
Click Create new group and click the Pencil icon to give the group a name
Drag and drop profiles into a group or click Add profiles to select the profiles you would like to add to the group (Each profile can only belong to one group)
Profiles within a group can be dragged and dropped to adjust their order
Click Save changes to apply your changes
Once a group has been created, you can drag and drop any newly added profiles into the relevant group and click Save changes.
If you no longer need a group and wish to delete it, you can:
Find the group you would like to delete and click on the three dots (...)
Click Delete group
Click Save changes.
Any profiles that were part of that group will automatically be removed from the group.
How to create and manage profile attributes
Profile attributes are reusable tags that you attach to a social profile to describe what it is (region, category, opening hours). This allows you to filter, select, and report on profiles by any combination of them.
To create a profile attribute, you will need to:
Click on your avatar in the bottom left corner
Select Organization settings, then choose Profiles management from the left-hand menu
Select the Attributes tab at the top of the page and click Create attribute
Under Attribute name, enter the name of the attribute. The name of the attribute cannot be longer than 250 characters
Then select the social profiles that you want this attribute to be applied to from the drop-down
Click Create attribute
Once you have created an attribute, you will see it listed along with all of the other attributes that you have created in a table with the name of the attribute under Attributes and the social profiles that are attributed to it under Social profiles.
Please note: Social profiles can be attributed to multiple attributes.
If you need to update the name of the attribute or the profiles associated with it, you can edit the attribute by:
Under the attribute you would like to edit, click the Pencil icon
Make the necessary changes
Click Save attribute
If an attribute is no longer needed, it can be deleted by:
Find the attribute you would like to delete and click on the three dots (...)
Click Delete this attribute
In the pop-up, click Delete attribute to confirm
Once an attribute is deleted, it will automatically be removed from all profiles that it was associated with.
