Since TikTok doesn't allow Real-Time sync, items in your TikTok Inbox will be synced with our Regular sync. The frequency for this sync is defined by the plan subscription you have.
For the Standard, Professional, Advanced and Custom plan we will sync items every 15 minutes. For the Free plan we will sync items every 2 hours.
When a TikTok account is connected to Agorapulse, we retrieve the comments from the past 32 days of posts.
Note: Only comments available in the API will be synced, there can be discrepancies between comments on the Mobile app versus the Web app. We sync comments that are available on Web app only. If there are comments missing on the mobile app, please check if it's available on the Web app. If you still have questions please feel free to contact us.