Timeslots allow you to easily create automated schedules by profile, campaign, client, or theme.
To create timeslots:
First, you need to select one or multiple Queues from the left nav - these will be pre-selected when you add timeslots in the Queue Calendar.
You can click anywhere on the calendar to open the "New timeslot" window - from there you can choose which Queue this timeslot applies, and also customize the time:
💡You can easily create a timeslot on multiple Queues at the same time this way.
To edit or delete a timeslot:
Select the timeslot:
From here, you can simply change the time by clicking on the time picker and selecting update. Or you can delete it.
Note: It is not possible to duplicate a timeslot from this view or add it to another Queue