In the Team performance section, you will find out the great job community managers have done! View how many replies they have sent or what is their average response time.
In the Replies column, you will see how many comments a given admin replied to (= how many comment replies (s/he sent).
Note: For response time calculation purposes, Replies figures only include comments sent through Agorapulse. They do not include replies sent from LinkedIn natively (or from other platforms). Therefore, the sum of all replies for all team members doesn't necessarily need to be the same as the total number in the Replies sent section above because the Replies sent figure does include replies sent from other platforms, too.
Replies are counted towards the date when the reply was actually sent. For example, if you receive a comment on Monday, but you reply on Wednesday, the count in the Comments column will be incremented in the report for Wednesday. This is because we need to be able to calculate response time.
This whole section is updated in real time.
