What is a custom report?

A custom report is a feature that comes with the Power Reports add-on and allows you to create your own, customized report in which you can include multiple different social profiles and you can also select which metrics and data you'd like to have included, based on what matters most to you.

Who can create or edit a custom report?

Creating, editing, deleting, or viewing custom reports is available for Admins and Editors. To be able to view, edit or delete a custom report, the Admin or Editor needs to have their role on all social profiles included in the report.

Custom reports are not available for Moderators and Guests.

How do I create a new custom report?

Start by navigating to the Reports section in the left-nav panel - then click on Create a report button at the top.

1

In the first step, you'll need to select the type of report you'd like to create:

aggregated report (by profile) - this option works best in case you'd like to combine metrics of all your brand's profiles across social networks
aggregated report (by network) - this option works best in case you'd like to combine metrics for all profiles of the given social networks (all Facebook Pages, for instance)
individual report - metrics specific for each social profile, shown separately
combined aggregated and individual report
label report - this option works best when you want to see the performance of published content filtered by label(s)

2

In the second step, you'll need to choose social profiles you'd like to have included in the new custom report - you can select multiple different profiles. You can only select profiles where you have an Admin or Editor role.

3

In the third step, you select which metrics you'd like to be added to your report

4

In the final step, you can change the time zone in which metrics will be shown (by default we use your browser's time zone) and you need to give your report a name.

Optionally, you can also add a picture (which can help differentiate the report from others when you have more), the brand's or company's logo and the author of the report - these two will be displayed in the exported PDF report files.

Once you click Create it takes a while (from a couple of seconds up to a minute or two, depending on the amount of metrics and profiles included) until we generate the report for you.

To edit or delete a report, click Edit report in the top-right corner of the screen.