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TikTok Community Management - Reviewed items
Updated over 10 months ago

In the Community management Reviewed items section you will find out how many comments have been reviewed* or deleted by your community managers.

The Distribution for a given admin is the ratio of reviewed/deleted items among all reviewed/deleted items, for the whole team. For example, if one admin reviewed or deleted 3 items, while their colleagues did review another 15, then the completion rate would be (3/18)*100=17% (rounded).

This is a great way to demonstrate the amount of work you have invested in the page as a community manager. Valuable for agencies managing pages for clients, or community managers reporting to their boss.

In order to have valuable metrics in this section, you need to review or delete comments in the Agorapulse Inbox. Deleting on other platforms or on TikTok directly won't affect this report.

Review actions are counted towards the creation date of the item being reviewed. For example, if you receive a comment on Monday, but you review it on Wednesday, the reviewed count will be incremented in Monday's report.

* The reviewed count also includes items that have been auto-reviewed after they've been replied. This auto-review is counted towards the date when the item being reviewed was created.

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