Many Facebook pages are managed using Meta Business Manager. Meta Business Manager can be great way to manage multiple Facebook pages and Instagram accounts in one place.

Whether you're managing your own business pages or handling them for a client, this article provides best practices to help you efficiently connect and manage these pages with Agorapulse.

To access your Business Manager, start by going to the Facebook Business Settings page. This will open the list of all Business Managers you have access to, as you may be a member of multiple Business Accounts. Click on the Business Manager that owns the relevant Facebook page.

Note: If you do not see the Business Manager you are looking for, this means that you do not have the permissions required. You will need to ask someone with Full control over the Business account to add you to the business manager, update your permissions, or connect the page themselves.

Alternatively, if you are viewing the Business Suite for the page, click on Settings in the bottom left corner. This will open Meta Business Suite.

Clicking on the Help option, beneath the settings icon, will let you switch to Business Manager.
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If you don't see the Settings option here, this suggests you don't have access to the Business Manager that owns this page.

If the Facebook page is connected to a Business Manager you own or you are member of, we recommend you to have full control over the Business account and page.

If the Facebook page is connected to your clients' Business Manager, we recommend you to have partner access to their Business Manager as well as full control over the page. That way you don’t have to keep going back to the client if you need more access and you can easily handle token renewals directly from within Agorapulse.

In the Business Manager, click on People in the menu on the left and make sure you can see Full control next to your name.
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If you see Partial access next to your name you will need to reach out to someone else with Full Access to change your role.

In the Business Manager, click on Pages in the menu on the left, and from here click on the Page you want to check your role on.
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Note: If you do not see the page you are looking for, this means the Page is not yet an asset of this Business Manager account. You can learn more about this here.

Click on your name and make sure Full control - Everything is toggled on.

Once you have confirmed that you have Full control on the page and Business account, you will now be able to add the Facebook page to Agorapulse.

Whether your client does or doesn't use Business Manager for the pages, we'll show you best practices for managing all pages via the Business Manager.
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Your client should give you partner access to business assets in Meta Business Manager. Refer to this Facebook article for more details.

This process will allow your client to share Facebook pages and Instagram accounts with you. We suggest sharing these steps with your client.

To add partners to your business portfolio in Business Manager:

Your partner can now see the business assets you assigned to them.

If your client doesn't use Business Manager to manage their pages, you can make a request to add their pages/assets to your own Business Manager account.

The account owner will receive a notification, just make sure they approve the access.