In both the Audience and Content reports, it is possible to view insights related to paid data for Instagram and Facebook.
In order order to distinguish between paid and organic data within these reports, you must connect all relevant ad accounts. Instructions on how to do can be found in this article. After connecting an ad account, Agorapulse will sync 60 days of historical paid data.
Please Note: The ability to connect ad accounts is available depending on the subscription plan you have. If you would like to change your plan to access this feature, feel free reach out to us here.
In this article we will outline the following for Facebook and Instagram:
For detailed reporting on Meta ad accounts, please take a look at this article.
How does paid data appear in Reports?
When viewing data in the Audience and Content reports, paid and organic data will be separated by category. Below you will find two examples from the Audience and Content reports:
Paid Data in the Audience Report
Paid Data in the Content Report
It is also possible to filter results in the Audience report by type of data.
Please Note: The ability to filter reports between Organic or Paid data is available depending on the subscription plan you have. If you would like to change your plan to access this feature, feel free reach out to us here.
The filtering options in the Audience report include:
Organic and Paid (default view)
Organic only
Paid only
Please Note: If no ad accounts have been connected to Agorapulse, we are not able to distinguish between paid and organic data. We will provide a combination of both metrics labelled as Organic.
What paid data is included in the Audience report?
Below we will outline what paid data is included in the Audience report and how we calculate the metric (organized by social network). Results listed as API come directly from Facebook through the API.
Chart | Metric | Organic | Paid | Total |
Audience Growth | Fans | API | API | API |
Engagement | Reactions | Total reactions minus paid reactions | API | API |
| Comments | Count from Inbox | Count from Inbox | Sum of organic and paid comments |
| Privates messages | N/A | N/A | Count from Inbox |
| Shares | Total shares minus paid shares | API | API |
| Total engagement | Sum of organic reactions, organic comments and organic shares | Sum of paid reactions, paid comments and paid shares | Sum of total reactions, total comments, total private messages and total shares |
Engagement rate | Engagement rate per impressions | Total organic engagement divided by organic impressions | Total paid engagement divided by paid impressions | Total engagements divided by total impressions |
| Engagement rate per reach | Total organic engagement divided by organic reach | Total paid engagement divided by paid reach | Total engagements divided by total reach |
Impressions | Impressions | API | API | API |
Video views | Paid video views | API | API* | API |
*Paid video views will return results from both Instagram and Facebook.
Chart | Metric | Organic | Paid | Total |
Audience Growth | Followers | API | API | API |
Engagement | Likes | Total likes minus paid likes | API | API |
| Saved | Total saved minus paid saved | API | API |
| Comments | Total comments minus ad comments | API | API |
| Privates messages | N/A | N/A | Count from Inbox |
| Shares | Total shares minus paid shares | API | API |
| Total engagement | Sum of organic likes, organic comments and organic saved | Sum of paid likes, paid comments and paid saved | Sum of total likes, comments and saved |
Engagement rate | Engagement rate per impressions | Total organic engagement divided by organic impressions | Total paid engagement divided by paid impressions | Total engagements divided by total impressions |
| Engagement rate per reach | Total organic engagement divided by organic reach | Total paid engagement divided by paid reach | Total engagements divided by total reach |
Impressions | Impressions | Total impressions minus paid impressions | API | API |
Reach | Reach | Total reach minus paid reach* | API | API |
Organic reach will only include users that were only reached organically.
What paid data is included in the Content report?
Below we will outline what paid data is included in the Content report and how we calculate the metric (organized by social network). Results listed as API come directly from Instagram through the API.
Metrics | Organic | Paid | Total |
Reach | API | API | API |
Impressions | API | API | API |
Clicks | N/A | N/A | API |
Other clicks | N/A | N/A | API |
Engaged users | N/A | N/A | API |
Engagement rate per impressions | N/A | N/A | Engaged users divided by total impressions |
Engagement rate per reach | N/A | N/A | Engaged users divided by total reach |
Video views | API | API | API |
Avg. time watched | N/A | N/A | API |
Avg. percentage of time watched | N/A | N/A | API |
Metrics | Organic | Paid | Total |
Reach | API | API | Organic reach plus paid reach |
Impressions | API | API | Organic impressions plus paid impressions |
Comments | API | API | Organic comments plus paid comments |
Likes | API | API | Organic likes plus paid likes |
Saved | API | API | Organic saved plus paid saved |
Shares | API | API | Organic shares plus paid shares |
Engagement | API | API | Organic engagement plus paid engagement |
Plays | API | API | N/A |
Replays | API | N/A | N/A |
Average watch time | API | API | (Organic average watch time x organic plays) + (Paid average watch time x paid plays) / (Organic views + paid views) |
Engagement rate per impressions | (Organic engagement divided by organic impressions) x 100 | (Paid engagement divided by paid impressions) x 100 | (Total engagement divided by total impressions) x 100 |
Engagement rate per reach | (Organic engagement divided by organic reach) x 100 | (Paid engagement divided by paid reach) x 100 | N/A |