In this article we will outline the answers to common questions regarding the Publishing feature. If your question is not included here, please contact our support team!

Instagram Reels must be created using a video file in one of the following formats: MOV and MP4. The video must be within 3 seconds - 15 minutes and less than 1GB in size. The maximum width for an Instagram Reel is 1920px.

Additional publishing specifications may be found here.

After uploading a single video to an Instagram profile in the Add media section of the Publishing Composer, a post will automatically be classified as an Instagram Reel.
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It is not possible to post an Instagram Reel with more than one video attached (or with any images attached). Any post that includes more than one file will automatically be classified as a Post (Carousel).

Yes. When you create a post for multiple social profiles at once, it is initially grouped, meaning all versions share the same content and scheduling settings. If multiple profiles are selected, the post will be created as a group by default.
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Splitting the group allows you to:

To split a group of posts after selecting multiple profiles in the Publishing Composer:

Yes. Duplicating a post allows you to quickly reschedule or repurpose existing content without recreating it from scratch.
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A group of posts refers to the same post content published across multiple social profiles at the same time. Grouping helps save time during content planning, but you may want to duplicate and customize versions for different platforms.
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To duplicate a post or post group:

No. Posts published through Agorapulse cannot be edited within the platform once live.

To make changes:

No. Agorapulse does not support native Facebook carousel posts. However, you can upload multiple images to a Facebook post, and they will appear in a gallery-style layout.

Facebook removed the ability to edit link previews (title, description, thumbnail) for unverified domains to reduce misinformation. This limitation applies across all third-party tools, including Agorapulse.
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If your domain is verified in Facebook Business Manager, you may still edit link metadata for posts linking to that domain. This applies only to the Page that owns the verified domain.
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You may follow this link to learn more about Facebook domain verification.

Yes, but only if the website being shared uses Open Graph (OG) meta tags correctly.

Social networks scan a webpage's OG tags to determine how a link preview appears. These tags allow you to define the title, image, and description.

Your website administrator should ensure the page includes:

Agorapulse will use these tags to generate the preview when you share a link. You may also manage link previews for some networks by following the steps here.

Facebook requires all third-party publishing tools to include a source label. Posts published via Agorapulse display "Published by Agorapulse" to Page admins.
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This stamp is only visible to admins and does not appear to followers.

Agorapulse cannot publish to Facebook's default albums due to API restrictions.
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These albums include:

You can still select from custom albums when publishing.

Certain EU copyright regulations, such as the Copyright Directive in France, may restrict how previews display when sharing news content. In affected regions, links may appear without a title, image, or description.
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This is a network-level restriction, not an Agorapulse issue.

Some images, especially those taken with mobile devices, include EXIF metadata that indicates rotation. Agorapulse does not process this metadata.
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To fix orientation issues:

Yes. Once uploaded in the Media section, your video appears in the Social Media Preview panel on the right side of the Publishing Composer. Click the play icon to preview the video.
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Notes:

You can rearrange the display order of images and media either in the Media panel or while customizing your post for a specific social network.

To re-order images in the Media panel:

The order set in the Media panel applies to all social networks included in the post.

To re-order images when customizing a post:

The order determines how images will appear on the published post on the social network.

Yes. Agorapulse supports multi-image posts, respecting each network’s native limits:

Yes, depending on the network:

We recommend converting complex GIFs to MP4 if animation is essential.

No. Due to X (Twitter)’s API policy change in March 2018, it is not permitted to publish the same tweet to multiple Twitter accounts simultaneously.
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According to X (Twitter)'s rules:
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“Do not simultaneously post identical or substantially similar content to multiple accounts.”
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As a result:

This limitation applies to all third-party tools that use the X (Twitter) API. You may publish to X (Twitter) and other social networks simultaneously, or retweet from one X (Twitter) account to another.

You can schedule a Retweet by using the tweet's URL:

The name displayed next to "Posted by" on LinkedIn posts published through Agorapulse is determined by LinkedIn and is only visible to Page admins. It always shows the name of the Page admin who originally connected the Page to Agorapulse.
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This is a LinkedIn API limitation. The author display cannot be edited within Agorapulse.
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To update the displayed author: Disconnect the Page and reconnect it using the credentials of the desired Page admin. Future posts will display the new name as the author.