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How to update your personal information

Instructions on how to update your personal information

When creating your account, you are asked to provide an email, first and last name, password, and language. This information can be updated at any time in your Account details, along with your avatar, by following the steps below.

In this article, we will outline:

How to upload a custom profile picture

By default, we display an avatar picture with your initials. In case you want to change this default profile picture in Agorapulse, you can customize it.

To customize your profile picture:

  1. Click on your avatar and select Personal Settings

  2. Choose the Account details sub-menu

  3. Under Account details, click on Upload a picture

  4. Select an image from your device to upload
    ​Note: The recommended dimensions for your profile picture are 360x360 pixels.

  5. Crop or resize your image

  6. Click Save changes

Please note: If you just created an account, you will first need to connect a social profile before you can view your Personal settings. To connect a social profile, follow the steps here

How to update your First and Last name

You can update your First and Last name by:

  1. Click on your avatar and select Personal Settings

  2. Choose the Account details sub-menu

  3. Under Personal information, select the text box under either First name or Last name

  4. Type in the updated name

  5. Click Save changes

How to change your email and password

You can change your email address by:

  1. Click on your avatar and select Personal Settings

  2. Choose the Account details sub-menu

  3. Under Personal information, click Change email

  4. Enter your new email in the first two fields

  5. In the last field, enter your password

  6. Click Save new email

Please note: A user's email address must be updated by the user who owns the account and cannot be updated by another team member or the Support team.


You can change your password by:

  1. Click on your avatar and select Personal Settings

  2. Choose the Account details sub-menu

  3. Under Personal information, click Change password

  4. In the first field, enter your current password

  5. Enter your new password in the last two fields

  6. Click Save new password


How to change your language

AgoraPulse is available in English, French, Spanish, and German.
​
You can change your language by:

  1. Click on your avatar and select Personal Settings

  2. Choose the Account details sub-menu

  3. Under Personal information, click the Language drop-down

  4. Select your language

  5. Click Save changes

How to update your account's time and date formatting

Under Time management in your Account details, you can customize your account's time zone (more details on time zones in Agorapulse can be found here) and the format for how times and dates are displayed.

To update the formatting of times and dates in Agorapulse, you will need to:

  1. Click on your avatar and select Personal Settings

  2. Choose the Account details sub-menu

  3. Under Time management, you can select from the following options:

    • Time format: Choose the format in which time is displayed for you in Agorapulse. You can select between:

      • 12-hour
        or

      • 24-hour

    • Date format: Choose the format in which dates are displayed for you in Agorapulse. You can select between:

      • MM/DD/YYYY

        or

      • DD/MM/YYYY

    • Week start on: Choose which day of the week the week starts on for you in the calendar. You can select between:

      • Sunday

        or

      • Monday

    • Default calendar view: Choose which calendar view your calendar shows by default when opening it. You can select between:

      • Month

        or

      • Week

  4. Once you have made the desired changes, click Save changes

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