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How to enable/disable two-factor authentication (2FA) in Agorapulse
How to enable/disable two-factor authentication (2FA) in Agorapulse
Updated over a week ago

To enhance security, we've implemented two-factor authentication (2FA) in Agorapulse.

This helps to keep your account secure! When 2FA is enabled you will be required to "confirm" your login credentials (SSO Login or email/password login) with a 6-digit code generated by an authenticator app of your choice on your smartphone.

For ease of reference, we will use Google Authenticator as our authenticator of choice in this article.

You can configure this feature in Personal settings > Two-factor authentication.

First, you need to make sure the email for your Agorapulse account has been validated. Once this has been done, you may use or install your preferred authenticator app on your mobile device; ex: Google Authenticator. You can download Google Authenticator here for iOS or here for Android.

Once you have downloaded and installed the app, click on the Enable 2FA button.

Then open the Google Authenticator app, click the "+" icon at the top and choose the Scan barcode option.

Scan the barcode from the Agorapulse 2FA settings and the Google Authenticator app will generate a 6-digit code. Enter this code into part 2 of the Agorapulse 2FA pop-up and click Enable.

You're done, two-factor authentication is now enabled! Now, every time you log into Agorapulse, you will need to enter the randomized 6-digit code from the Google Authenticator app (or the authenticator of your choice).

To disable the 2FA authentication, go to Personal settings - Two-factor authentication and click the Disable 2FA button.

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