Account, Subscription and Invoices
39 articles
Pricing Per User Explained
Agorapulse and SSO (Single Sign On)
Why am I seeing a "too many devices" message?
Legacy Subscription Update (Mar 2025)
Agorapulse Free Trial Explained
Is Agorapulse available in languages other than English?
How can I delete my account?
How can I set my timezone?
Can I reorder social profiles in the left-side bar? Can I arrange them into groups or folders?
How do I upload a custom profile picture?
Time and date format settings
How to reset forgotten password
How to change login email or password
How to enable/disable two-factor authentication (2FA) in Agorapulse
Why is a personal Facebook profile required to connect Facebook or Instagram to Agorapulse?
My account has been locked
How to remove a social profile
X (Twitter) Lite and X (Twitter) Plus Explained
What is a social profile?
Agorapulse Refund Policy
How long do I commit when I subscribe to AgoraPulse?
How do I cancel my subscription?
Do you support Facebook Store locations?
How do I transfer my subscription to another team member?
How to manage add-ons in your Agorapulse subscription
How to subscribe to Agorapulse
How can I obtain my invoices from Agorapulse?
I need invoice but I've already cancelled my account. How should I proceed?
Why was my credit card declined?
My Paypal payment didn't go through. What should I do?
Why do I pay VAT?
Do you offer any discount for nonprofit organizations?
Changing from or to a Paypal account
When will I be billed for my annual subscription?
Administration & docs
How do I redeem a coupon for discount?
How to add additional payment methods
How can I edit my billing information?