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Importance of using single, real Facebook account to authenticate in Agorapulse
Importance of using single, real Facebook account to authenticate in Agorapulse
Updated over 11 months ago

When authenticating with Facebook in Agorapulse (e.g. when logging into the platform or when adding a Facebook Page, etc.), it's important to use your own, real Facebook account.

Following example scenarios are not recommended practice:

  • logging in as each of your clients or teammates, instead of having a role on the Facebook Page itself

  • using shared Facebook account among several people in the team

  • using fake Facebook accounts instead of real ones

To highlight the importance of using single, real Facebook account, below are just some of the issues that could arise:

  • inability to add a Facebook Page or Instagram account

  • inability to properly connect or refresh Facebook/Instagram tokens

  • Facebook/Instagram tokens being invalidated frequently and repeatedly

  • tokens drops for part of the social profiles, when user is (re)connecting with another Facebook account

  • inability to publish on Facebook Page or reply to Page's messages, due to lock-out imposed by Facebook

Long story short, always use your own, real Facebook account, when authenticating in Agorapulse.

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