Only the organization Owner can cancel, edit or transfer the subscription to another person. To do this click on your profile picture in the bottom left of the screen to access the menu, then click on Subscription.
Alternatively, you can access your subscription settings via the Organization settings - Subscription section.
1
Click on the Edit plan button
2
Select the billing period (monthly/annually) and the new plan you want to subscribe to and the profiles or user add-ons you need.
3
You're now ready to confirm your request:
If you have upgraded to a bigger plan, we'll charge you the pro-rated amount
If you have downgraded your subscription, you'll automatically pay the new price at the end of your current billing cycle. The pro-rated amount already paid will be credited to your Agorapulse account and used for the next transaction.