Yes, you can connect Facebook Store locations in Agorapulse. If you have a Page structure that includes store locations and which represent physical stores of your business, you can connect all of them in Agorapulse - the "main" page, as well as all its store locations. Facebook Store locations behave like any other "standard" Facebook Page.
On the connect page, you'll see both the main page and the store locations - these have a small pin location icon next to their title.
Ad comments
Ad comments are synced into your Inbox depending on the type of Store location:
if the Store location was created by connecting an existing Page to the main Page, we will sync its ad comments
if the Store location was created directly, by manually adding its details, we won't be able to sync its ad comments
How do I find out what type of Store locations do I have?
As we've mentioned, there are 2 basic types of Store locations:
added manually directly under the main Page
existing Pages, connected to the main Page
If you don't remember how your Store locations have been created, there is a simple trick - go to the list of your Facebook Pages here and if you see the Store location listed, it means it was previously a standalone Page and its mentions and ad comments will be synced. On the other hand, manually created Store locations are not listed in this list and we won't be able to sync their mentions and ad comments.
FYI, we also support Facebook Global/Regional Pages structure, so you will be able to add and manage all your global and regional pages.
If a post is published from Agorapulse to the main Facebook page, will it also publish to the store pages?
If this option is enabled in your Store page settings in Meta's Business Manager, posts published to your main Facebook page will be published to your store pages even when published from Agorapulse.
You can check or update these settings by:
From Business Manager, click All tools on the left side of the page
Under Manage, click Store Locations
From the Stores sub-menu, select the pages you would like to manage from the first column
Click the three horizontal dots (...), and click Store page settings
From here, you can choose from the following settings to control how posts from your main page are published to your store pages, by selecting from the following options:
Always show
Only show on store Pages that don't publish their own posts
Never show
Click Save to update your settings.
