Queues in Agorapulse organize posts into a publishing sequence that follows the timeslots you define. Instead of scheduling each post individually, you can create queues dedicated to different campaigns, themes, or clients.
You can also organize multiple queues into Queue Groups to simplify queue management. Queue Groups give you a collective view of your schedules and allow you to manage related queues together.
Please Note: Only Owners and Managers may access the Queues feature.
How to create a queue
To create a queue from the Queues menu:
Select + Create a new queue.
Choose a social profile (only one profile can be selected per queue).
Enter a queue name and select a color (colors appear in the Social Calendar to visually separate your queues)
Configure the Skip rule under Skip an item if it has already been published in the last…
Example: If set to 7 days, a post already published in the last week will be skipped until the timeframe has passed
Select the Queue position:
Top: The post will publish next
Bottom: The post is added to the end of the queue
Select Create to save your queue
Best Practices
Segment by theme: Create queues based on content themes (for example, “Blog articles,” “Client stories,” “Industry news”) to distribute different types of content evenly
Maintain cadence: Combine queues with timeslots to maintain a predictable cadence, such as daily tips in one queue and weekly announcements in another
Use skip rules: Use skip rules strategically to prevent the same post from appearing too frequently
How to edit or delete a queue
To edit or delete a queue from the Queues menu:
Select the three-dot menu (...) beside the queue name in the left-hand panel
Select Edit or Delete queue
If editing, make any changes to the queue and press Update
If deleting, confirm deletion in the pop-up
Please Note: Deleting a queue removes its settings and timeslots but not the associated content in the Asset Library.
How to configure Queue Groups
Queue Groups allow you to organize multiple queues in one place. They help you:
View the combined schedule of several queues at once
Drag and drop posts between queues of the same profile
Keep queues organized by platform, campaign, or client
How to create a Queue Group
To create a queue group from the Queues menu:
Click Queue group settings
Click the + icon to create a new group
Click to enter a name your group (for example, “Facebook” or “Client A”)
Under Overview, select your new group to open it
Drag and drop queues under the Queue Group heading on the right
Click Save
How to manage Queue Groups
To manage queue groups from the Queue group settings:
Rename a group: Select the group name and type a new one
Remove a queue: Drag the queue back to Overview
Delete a group: Select the trash icon in Queue group settings
Deleting a group does not delete its queues; they return to the main overview list.
Please Note: Queue Groups cannot be reordered. If you want them in a specific order, create them in that order.
Best Practices
Group by platform: Create Queue Groups for each network (e.g., Facebook, Twitter, LinkedIn) and organize content queues within them.
Group by client or campaign: For agencies or teams running multiple initiatives, Queue Groups provide clarity and separation
Keep it clean: Avoid placing too many unrelated queues in one group
Plan for flexibility: Use Queue Groups to quickly rebalance content across queues within the same profile