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TikTok Inbox Management
TikTok Inbox Management
Updated over a week ago

Replying to TikTok comments

Click on a comment you want to reply to and type the reply into the provided field. You can add emojis, but you can't add any attachments.

Instead of typing, you can also choose among the saved replies. Learn more about saved replies here. Don't forget to hit Send when done composing!


Limitations in the TikTok Inbox

Some features that are available natively on TikTok are not available in Agorapulse. This is due to limitations in the API set by TikTok themselves.

As a result of these limitations the following actions are not possible in the Inbox.

  • Manage Direct Messages - we are unable to sync TikTok Direct Messages

  • Dislike/Remove dislike - it is not possible to like comments. You can use the View on TikTok link to view the item natively and like it there.

  • Block a user - it's not possible to block (or ban) a user

  • Live video/Story video content - it's not possible to sync comments on a live video or a story video

  • Mention a user - it's not possible to mention TikTok users when replying to comments

Check our API limitations article to see the complete list of limitations in the TikTok API.

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