When signing up for Agorapulse, there are 2 methods you can use to create an account. These methods are:
Email and password
Signing up with Google
Once you have created your account, you will be able to log in to Agorapulse using the chosen sign-up method (email and password or Google) or with Single Sign-On (SSO) if this is enabled in your organization (Custom plans only)
In this article, we will outline:
How to sign up for Agorapulse
To sign up and access Agorapulse, we provide two methods:
Email and Password
Signing up with Google
Note: It is not possible to sign up for Agorapulse from the mobile app. To sign up, it must be done through the desktop version of our website.
Signing up using an Email and Password
When using an email and password. We need you to enter your email address, confirm it, and also enter the password you'll be logging in with. To sign up using this method, you will need to:
From the login page, click Sign Up at the bottom of the page
Enter your email address in the Business email box, and confirm your email by entering it again in the second box
Enter your desired password
Note: The minimum length of the password is 6 characters. The password also must contain at least 1 uppercase & lowercase letter and 1 number.Click Sign up
After clicking Sign up, you will be asked to enter:
Your First and Last name
Your Phone number
Click Next
On the next page, you will need to use the sliders to select how many social profiles you manage, as well as how many people handle social media in your company
Then, in the drop-downs, select if your company is already using a social media management tool, and how you heard about us
Once you have selected this information, click Next
On the last page, you will need to enter:
The name of your organization
Select the category that best describes your business
Select the number of people working in your organization
Enter your organization's website
Note: If you don't have a website, you can still sign up by entering a link to your social media profile or a placeholder URL.
Click Start my trial to finalize the setup of your account
Once you are logged in to Agorapulse, you will then need to connect your social profiles to access the rest of Agorapulse's features.
How to sign up using Google
You can sign up for Agorapulse using your Google account by:
From the login page, click Sign Up at the bottom of the page
Click Sign up with Google
Select the Google Account that you would like to use. If the account that you would like to use isn't listed, click Use another account
On the next screen, click Continue to confirm that you would like to give Agorapulse access to your information
After clicking Sign up, you will be asked to enter:
Your First and Last name
Note: This will be automatically filled out when signing up with your Google AccountYour Phone number
Click Next
On the next page, you will need to use the sliders to select how many social profiles you manage, as well as how many people handle social media in your company
Then, in the drop-downs, select if your company is already using a social media management tool, and how you heard about us
Once you have selected this information, click Next
On the last page, you will need to enter:
The name of your organization
Select the category that best describes your business
Select the number of people working in your organization
Enter your organization's website
Note: If you don't have a website, you can still sign up by entering a link to your social media profile or a placeholder URL.
Click Start my trial to finalize the setup of your account
How to log in to Agorapulse
After you have signed up for Agorapulse, you can sign in using the selected method when signing up (Email & password or your Google Account), including Single Sign-on (SSO) if this is enabled on your account (Custom plans only)
Email & password login
To log in with your email & password:
Open the login page
Enter your email & password
Click Log in
If you have forgotten your password, click here to learn how to reset it.
Note: If you need to change either your email or password, click here to learn how to update it.
Google Account
To log in with your Google Account:
Open the login page
Click Continue with Google
Select the relevant Google Account
After selecting your Google account, you will automatically be logged in to Agorapulse.
Single Sign-on (SSO)
Single Sign-on (SSO) can only be enabled if you are on a Custom subscription plan. For more details on SSO and to see if your company is eligible, visit our dedicated article here.
If SSO is enabled on your account, it will allow you to log in using your Google account or an account associated with your company's domain, and it will be mandatory that you log in using this method.
To log in using SSO, you will need to:
Open the login page
Click Log in with SSO
Enter your company email address and click Log in
On the next screen, select the account associated with your email
Once you have selected the relevant account, you will be automatically logged in to Agorapulse.
How to log out of Agorapulse
To sign out of Agorapulse, you will need to:
Click on your profile picture at the bottom left corner of the page
Then click Log out.
What to do if you’re having trouble logging in
If you're unable to log in to Agorapulse, try the following:
Double-check that you're using the correct email address and password.
If you've forgotten your password, use the Forgot your password? link on the login page.
Try logging in from an incognito/private browser window.
Make sure your browser is up to date.
If you're using a company network, VPN, or firewall, try connecting from a different network.
If you've made multiple unsuccessful login attempts, wait a few minutes before trying again.
If you're still unable to access your account, you can contact our Support team by sending an email to support@agorapulse.com.