This article explains how to manage your Agorapulse team, including inviting new users, resending or canceling invitations, and deleting team members.
Agorapulse uses a price-per-user (PPU) model. Each subscription includes one user by default, and an additional seat must be purchased for every new user you invite.
Additional seats can be configured as add-ons to your subscription. The number of remaining seats is displayed during the invitation process.
For more information about roles and permissions, refer to the Team Settings Explained article.
Please Note: Only users with an Owner or Manager role may add or delete team members.
How to add a team member
New users can be added to your Agorapulse organization from the Team settings or the left-hand navigation menu. Each user must accept their email invitation before accessing Agorapulse. During the registration process, they will be prompted to enter their name.
To add a new team member in the Team settings:
Click your avatar in the bottom-left corner of your screen
Select Organization settings
Click the Team sub-menu
Click Invite new members (top-right of the Team page)
Enter the email addresses of any new users and click Next:
Each email address must be followed by a comma, space, tab, or by pressing Enter
A message above the entry box displays how many seats are available for your organization
Assign role and social profile access:
Choose an organization role (Owner, Manager, or Member)
Select the social profile access (role)
Click Send invitation
To add a new team member through the left-hand navigation menu:
Click the (+) icon in the left-hand navigation menu
Select Invite a team member
Enter the email addresses of any new users:
Each email address must be followed by a comma, space, tab, or by pressing Enter
A message above the entry box displays how many seats are available for your organization
Assign role and social profile access:
Choose an organization role (Owner, Manager, or Member)
Select the social profile access
Click Save to confirm and send the invitation(s)
Please Note: Managers will automatically be given an Admin role on all social profiles in the organization. More information on roles is available in the Team settings article.
How to resend an invitation
If a user has not accepted their invitation, you can resend it or copy the invite link. Pending invitations expire after 60 days and count toward your seat limit until accepted or removed.
To resend an invitation:
Click your avatar in the bottom-left corner of your screen
Select Organization settings
Click the Team sub-menu
Click the three dots (..) menu next to a user
Choose from the available options:
To resend an invitation (Pending users only): Click Resend invitation
To copy the invitation link (Pending users only): Click Copy invite link
How to delete a team member
You can remove a user from your Agorapulse organization if they no longer require access. You cannot delete your own account or the organization’s Owner. If ownership needs to be transferred, refer to this article.
All content created by the removed user; including posts, saved replies, and Automated Moderation rules will remain accessible in the tool.
To delete a user:
Click your avatar in the bottom-left corner of your screen
Select Organization settings
Click the Team sub-menu
Click the three dots (..) menu next to a user
Select Delete team member
Confirm the deletion when prompted
