Agorapulse subscription plans include one user by default and a fixed number of social profiles. You can add additional users, social profiles, or features as needed without changing plans by configuring add-ons in the Subscription settings. Changes take immediate effect and are reflected on a pro-rata basis according to your billing cycle.
If you require features that are not included in your current plan and are not available as add-ons, you may need to switch to a different subscription. You can review the inclusions of each plan here.
Users on a Custom or Manual plan cannot manage add-ons in the Subscription settings. They must contact their Account Manager or the Support team for assistance.
In this article, we will explain:
Please Note: Only users with Owner or Manager permissions can configure add-ons.
What can be added to a subscription?
Below is a list of add-ons that can be managed in the Subscription settings:
Additional users - Allows you to add more users to your Agorapulse organization. Each additional user is billed at the same rate as the first, based on your selected plan.
Additional social profiles- Enables you to connect more social profiles beyond those included in your plan. Each profile is billed individually and becomes available immediately upon addition.
X Plus- Enhance your X (Twitter) capabilities by unlocking additional Publishing, Inbox, and Reporting features for connected X profiles. Each add-on enables functionality for one X profile.
Advocacy- Grants access to the Agorapulse Advocacy feature, which supports coordination and tracking of employee and partner advocacy efforts. Each add-on includes 50 advocates and unlimited campaigns.
Advanced Listening- Allows you to monitor brand mentions, keywords, and hashtags across social media, blogs, and news sources. Each add-on includes one Advanced Listening search.
Competitors- Enables competitor tracking within the Competitors Benchmark report. Each add-on allows you to track one additional competitor beyond your plan’s included allowance.
How to add or remove an add-on
You can manage add-ons in several ways: during the initial subscription, when editing a Subscription, or through in-app upgrade prompts. All changes take effect immediately and are reflected on a pro-rata basis according to your billing cycle.
To manage add-ons when subscribing to Agorapulse:
Navigate to the Subscription settings
Click Subscribe
Select your chosen subscription plan
Choose the (+) to add or the (-) icon to remove an add-on
The total cost will update automatically and appear on the right-hand side of the screenPress Continue to payment and follow these steps to finalize the subscription
To manage add-ons when editing an active subscription:
Navigate to the Subscription settings
Choose the (+) to add or the (-) icon to remove an add-on
The total cost will update automatically and appear on the right-hand side of the screenClick Update subscription
