What kind of notifications will I receive?
Updated over a week ago

Here you can manage your notifications by feature.

In-app notifications are always on but you can choose to set up to also receive email notifications.

Inbox & Listening

You can choose to select all or individual profiles

  • Inbox item assigned - Sent each time a user assigns you an inbox item to review

  • Inbox Assistant rule - Sent each time an Inbox Assistant rule assigns you an inbox item to review

  • Listening item assigned - Sent each time a user assigns you a listening item to review

Publishing

These are the publishing notification available:

  • Publishing parent post assigned - Sent each time a user asks you to review a publishing parent post

  • Publishing parent post commented - Sent each time a user comments on a publishing parent post you've worked on

  • Publishing parent post rejected - Sent each time a user rejects a publishing parent post you've worked on

  • Publishing parent post approved - Sent each time a user approves a publishing parent post you've worked on

  • Publishing parent post updated - Sent each time a user edits a publishing parent post you've worked on

  • Publishing post failed - Sent each time one of your publishing items was not published

You can choose to select all or individual profiles for the Publishing post failed notifications.

Note: You only see the notifications you are allowed to receive. ie: a moderator on all the social profiles > you will be able to manage the Inbox notifications but not the Publishing ones

Check out this article for more information on roles and their permissions.

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