To help you align Agorapulse with your internal security, privacy, or compliance requirements, you can toggle AI features on or off across your organization without restricting other Agorapulse features. Every setting applies to the whole organization, so a feature you deactivate will be unavailable to all team members and all social profiles.
In this article, we will outline:
Please note: The AI advanced settings tab is available on all current PPU plan types.
How to access the AI advanced settings
Managing your AI features is done from the AI advanced settings tab within your AI configuration settings, to the right of the AI Context tab. Only Owners and Co-owners can view this tab and activate or deactivate AI features.
To open this tab, you will need to:
Click the avatar on the bottom left of the screen
Select Organization settings
Under Organization, click AI configuration
Select the AI advanced settings tab.
The page opens to a table, which lists every AI feature your organization can control. The table has three columns:
Status: a toggle showing whether the feature is Active or Inactive.
AI feature name: The name of the AI feature.
Feature area: The part of Agorapulse the feature belongs to, such as Inbox, Publishing, Analytics, or Listening.
How to activate or deactivate an AI feature
Each AI feature is controlled independently, so deactivating one AI feature does not affect any of the others. You can deactivate as many features as you need, including all of them.
To change the status of an AI feature, you will need to:
Open the AI advanced settings tab within the AI configuration settings
Find the feature you want to change in the AI feature name column
Click the toggle in the Status column to either deactivate or activate the feature
Click Save changes.
Please note: The AI features that can be managed depend on the AI features supported by your current plan. If a feature is not available on your plan, it will be greyed out.
What AI features can you manage?
The table below lists the AI features you can activate or deactivate, and the area of Agorapulse each one belongs to.
AI feature name | Feature area | What it does |
General | Applies your Organization AI Context to AI outputs so it follows your brand voice, audience, and rules. | |
Inbox | Suggests replies to Inbox items so your team can respond faster. | |
Inbox | Classifies the sentiment of incoming Inbox items as positive, neutral, or negative. | |
Publishing | Generates and refines post copy through the AI Writing Assistant. | |
Publishing | Archie is Agorapulse's AI content creation studio. | |
Analytics | Produces the AI summary at the top of your reports, including PDF and scheduled exports. | |
Analytics | Explains an individual metric within a report. | |
Analytics | Recommends competitors to track, based on the information held for your organization. | |
Listening | Classifies the sentiment of Listening results as positive, neutral, or negative. | |
Listening | Screens Listening results to filter out items that are not relevant to your search. |
Please note: When Items sentiment classification is disabled for either Inbox or Listening, Agorapulse will stop classifying sentiment. However, you can still manually apply sentiment to these items.